The Cyphers Agency


Tag: crisis communication

Home Depot Fumbles in Advertising

Home Depot Fumbles

This week Home Depot joined the long list of brands that have posted inappropriate and offensive content on social media. This isn’t the first time someone with poor taste has

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Rolling Stone Lacks a Crisis Communication Plan with Recent Boston Bomber Fiasco

#RollingStone #CrisisMeltdown

Dear Rolling Stone, Wow. For once, this rather outspoken person is a bit speechless. So you decided to push the envelope from edgy to controversial… But you’re biggest mistake was

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Crisis Communications and the Power of Social Media

It’s bound to happen: an angry customer posts a less than positive comment on your Facebook page or a situation at your headquarters creates a frenzy of negative press. No matter what happens, you will need to act quickly. And in a world where breaking news is old news five minutes after it occurs, social media can become your best friend.

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