tca push 'n pull home

Starbucks and Little Social Media Wins

In our world, consumers are always slow to give a compliment and quick to complain. If a problem arises, they WILL let you know. Any legitimate problem can result in long hours for a community manager. But sometimes just saying you know there is a problem in existence is enough for your audience. Check out how great Starbucks’ social media team is (OK, well maybe I’m partial). Acknowledgment, people! In social media, it really is the little things. I swoon when I see this type of successful community management. Maybe I’ll celebrate by grabbing a Venti Skinny Vanilla Latte.

Social Media Successes

share this post:

share this post:

More Posts

The Importance of Nostalgia in Your 2023 Campaigns 

In the last few years, nostalgia marketing has seen a resurgence in popularity amongst consumers, bringing back some of the most sought-after products and branding …

Select Topic