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Tag: How NOT to WOM

It’s Not a Science

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Social media isn’t a science, it’s a community.

It’s How You Say It: Tone Matters

Big social media mistake: Forgetting that the tone you use in your posts as vitally important as what you’re saying. This is especially true with business accounts. Tone can make a legitimate post completely turn off your followers.

Why Twitter isn’t for Everyone.

We received this tweet from a funeral home earlier today. While we appreciate the gesture and commend them for their social media efforts, we feel >>