Social media isn’t a science, it’s a community.
Tag: How NOT to WOM
Big social media mistake: Forgetting that the tone you use in your posts as vitally important as what you’re saying. This is especially true with business accounts. Tone can make a legitimate post completely turn off your followers.
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@trove Thanks for reaching out. We will definitely take a look.(about 5 days ago)
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Can you see me now? http://t.co/lC0o164n7N(about 5 days ago)
Twitter's Direct Messages are big news for businesses. http://t.co/QMvNADO2bf(about 5 days ago)
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